FAQ

Australian Owned &
Operated
Affordable & reliable hay
bale machinery
2 year manufacturer’s
warranty
Fast delivery anywhere
in Australia
FREQUENTLY ASKED QUESTIONS

How can we help?

What types of hay bale machinery do you offer at Aus Agro?

At Aus Agro, we offer a range of hay bale machinery including mini balers, hay rakes, bale wrappers. Our machinery is designed to help farmers efficiently harvest, wrap, and manage hay bales for their farming operations.

What is the warranty coverage on your hay bale machinery?

We offer a comprehensive 2-year manufacturer's warranty on most of our hay bale machinery. The warranty covers defects in materials and workmanship, subject to proper use, regular maintenance, and other conditions as outlined in our warranty policy.

Can I trust the quality of your products?

Absolutely! We take great pride in the quality of our products. Our machinery is designed and manufactured to meet high standards of durability, efficiency, and ease of use, ensuring that you can trust the quality of our products.

Do you provide after-sales support and maintenance services?

Yes, we are committed to providing excellent customer service. We offer after-sales support and maintenance services for our hay bale machinery, including expert advice, troubleshooting assistance, and replacement parts. Our team is always ready to assist you with any questions or concerns you may have.

How do I place an order for your hay bale machinery?

You can place an order for our hay bale machinery by contacting us through our website, email, or phone. Our sales team will be happy to assist you with product information, pricing, and order placement.

How durable are your hay bale machinery?

Our hay bale machinery is built to be durable and withstand the harsh weather conditions of Australia. We use ultra-durable powder coated materials and hot-dip galvanized metals in our manufacturing process to prevent corrosion and ensure long-lasting performance in the field.

Can I purchase your hay bale machinery outside of Australia?

Yes, we have offices not only in Australia, but also in Argentina and Uruguay, and we can deliver our hay bale machinery nationwide and internationally. Please contact us for more information on international purchases and shipping options.

Do you offer financing options for your hay bale machinery?

Yes, we may have financing options available for qualified buyers. Please contact us for more information on financing options and to discuss your specific needs.

Can I get a demonstration or see your hay bale machinery in action?

Yes, we may be able to arrange a demonstration or provide you with videos or other resources to see our hay bale machinery in action. Please contact us to discuss your request and we will do our best to accommodate.

How long does it take to receive my order?

The delivery time for your order may vary depending on your location and the availability of the specific machinery. Our sales team will provide you with an estimated delivery timeline when you place your order, and we will work to fulfill your order as promptly as possible.

Still got questions? View our FAQ page or contact our friendly sales team.
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1800 623 025

sales@ausagro.com.au
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1800 623 025
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