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Aus Agro is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including correspondence by telephone, by email, via our website www.ausagro.com.au, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
•For the primary purpose for which it was obtained
•For a secondary purpose that is directly related to the primary purpose
•With your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
•Third parties where you consent to the use or disclosure; and
•Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Aus Agro will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:
7/55 Thomas Drive, Surfers Paradise, QLD 4217
sales@ausagro.com.au
1800 623 025
Couldn't be happier! Cheers Mat!
The mini round baler produces consistently tight and uniform bales. And the drum mower? Hasn't skipped a beat. It delivers clean and precise cuts, leaving behind perfectly groomed fields. These machines have significantly increased the productivity of our farm!
N.T.
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Saves me time and money
The mini baler has saved me both time and money on my farm. Its efficiency has allowed me to get more work done in less time, and the cost of the baler itself was much lower than larger equipment, making it a smart investment for any small farmer.
NSW
Compact and convenient
As a farmer with limited space, the mini baler has been a lifesaver. Its compact size makes it easy to store and transport, and it still produces great bales of hay or that are perfect for my livestock.
QLD
Game-changer for my small farm!
The mini baler and bale wrapper has been an absolute game-changer for my small farm. It's efficient and easy to use, allowing me to produce high-quality bales in a fraction of the time it used to take me with larger equipment.
VIC
Perfect for small-scale operations
For small-scale operations like mine, the mini baler is the perfect choice. It's affordable, efficient, and easy to use, making it a valuable asset to any farm looking to produce high-quality bales without breaking the bank.
NSW
Easy to operate and maintain
I love how easy it is to operate and maintain my mini baler. It doesn't require a lot of maintenance, and it's so user-friendly that even my teenage son can operate it without any issues. It's a great addition to any small farm looking for reliable equipment.
NSW
Great investment for small farmers
Buying the mini baler was one of the best investments I've made for my small farm. It has allowed me to produce better-quality bales, increase my productivity, and save money on labor costs. I highly recommend it to any small farmer looking to improve their operation.
QLD
At Aus Agro, we offer a range of hay bale machinery including mini balers, drum mowers, and bale wrappers. Our machinery is designed to help farmers efficiently harvest, wrap, and manage hay bales for their farming operations.
We offer a comprehensive 2-year manufacturer's warranty on our hay bale machinery. The warranty covers defects in materials and workmanship, subject to proper use, regular maintenance, and other conditions as outlined in our warranty policy.
Absolutely! We take great pride in the quality of our products. As a subsidiary of San Remo Pty Ltd, a global leader in agricultural solutions, we are backed by a wealth of expertise and resources. Our machinery is designed and manufactured to meet high standards of durability, efficiency, and ease of use, ensuring that you can trust the quality of our products.
Yes, we are committed to providing excellent customer service. We offer after-sales support and maintenance services for our hay bale machinery, including expert advice, troubleshooting assistance, and replacement parts. Our team is always ready to assist you with any questions or concerns you may have.
You can place an order for our hay bale machinery by contacting us through our website, email, or phone. Our sales team will be happy to assist you with product information, pricing, and order placement.
